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frelapay.com ──── 2022

frelapay.com ──── 2022

Simplifying work process and cross border payment for gig workers globally

Simplifying work process and cross border payment for gig workers globally

Frelapay is a worktech solution, bridging the gap for freelancers and clients seeking to engage with each other from around the world, all without the necessity of establishing a physical presence in foreign countries.

In this project, I assumed a multifaceted role encompassing UX research, UX design, UI design, and the development of a cohesive design system.

Frelapay is a worktech solution, bridging the gap for freelancers and clients seeking to engage with each other from around the world, all without the necessity of establishing a physical presence in foreign countries.

In this project, I assumed a multifaceted role encompassing UX research, UX design, UI design, and the development of a cohesive design system.

humans I worked with

humans I worked with

Eniola (Software Engineer - Backend & Frontend)

Me (Product Designer & Manager)

Eniola (Software Engineer - Backend & Frontend)

Me (Product Designer & Manager)

challenge

challenge

Frelapay's origin story begins with a pivotal moment in the founder's career. While working with an international client, the founder encountered a significant issue: the client delayed payment indefinitely, and all attempts at communication were in vain. Discussing this experience with fellow freelancers revealed that this was a common challenge in global freelancing.

Frelapay's origin story begins with a pivotal moment in the founder's career. While working with an international client, the founder encountered a significant issue: the client delayed payment indefinitely, and all attempts at communication were in vain. Discussing this experience with fellow freelancers revealed that this was a common challenge in global freelancing.

research and discovery

research and discovery

In order to gain more understanding of the challenges faced by freelancers that work with clients across the globe, I conducted research sessions by engaging in conversations with individuals in my professional network who also work as freelancers, and to do this, I had to define a set of personas that will help us streamline our conversation to the right set of individuals.

In order to gain more understanding of the challenges faced by freelancers that work with clients across the globe, I conducted research sessions by engaging in conversations with individuals in my professional network who also work as freelancers, and to do this, I had to define a set of personas that will help us streamline our conversation to the right set of individuals.

As the research commenced, 3 major questions were top on our mind, which helped streamline our findings, the questions were

As the research commenced, 3 major questions were top on our mind, which helped streamline our findings, the questions were

  • How long has this problem existed?

  • How long has this problem existed?

  • What are the methods so far freelancers have employed to solve this problem?

  • What are the methods so far freelancers have employed to solve this problem?

  • What are the existing solutions that have/are solving this same global work friction that occurs between freelancers and clients.

  • What are the existing solutions that have/are solving this same global work friction that occurs between freelancers and clients.

pain points

pain points

The questions above helped discover some of the frictions and pain points that exists between freelancers and business clients working globally,

The questions above helped discover some of the frictions and pain points that exists between freelancers and business clients working globally,

ideation and brainstorming

ideation and brainstorming

I made a quick spin off of solutions to the above pain points

I made a quick spin off of solutions to the above pain points

the solution

the solution

With all this ideas or solutions, we defined what we wanted our final solution to achieve, and it was clear that I needed to design Frelapay for both Freelancers and Businesses.

With all this ideas or solutions, we defined what we wanted our final solution to achieve, and it was clear that I needed to design Frelapay for both Freelancers and Businesses.

  • Freelancers and businesses sign legally tenable contracts of agreement, including NDAs if necessary, before work begins.

  • Freelancers and businesses sign legally tenable contracts of agreement, including NDAs if necessary, before work begins.

  • Projects are broken down into milestones with payment invoices attached to each milestone, so a freelancer gets paid for each milestone, as opposed to waiting for half-payment and full-payment.

  • Projects are broken down into milestones with payment invoices attached to each milestone, so a freelancer gets paid for each milestone, as opposed to waiting for half-payment and full-payment.

  • Business clients should be able to pay freelancers in their local currency and freelancers receive in their local currency.

  • Business clients should be able to pay freelancers in their local currency and freelancers receive in their local currency.

  • Frelapay serves as an employer of record for freelancers and business clients to help mitigate and settle taxes and issues with work permits.

  • Frelapay serves as an employer of record for freelancers and business clients to help mitigate and settle taxes and issues with work permits.

information architecture

information architecture

Can’t display full architecture because it’s too large

Can’t display full architecture because it’s too large

wireframes

wireframes

An integral aspect of the design process involves crafting an initial framework that visually represents the product's appearance, informed by research and insights. Therefore, I developed wireframes to conceptualize and map out the holistic user experience for the platform.

An integral aspect of the design process involves crafting an initial framework that visually represents the product's appearance, informed by research and insights. Therefore, I developed wireframes to conceptualize and map out the holistic user experience for the platform.

final designs

final designs

After several iterations we settled on this designs

After several iterations we settled on this designs

conclusion

conclusion

As the product designer behind Frelapay, I've had the privilege of bringing this idea to life. Frelapay acts as an employer of record, facilitating seamless agreements, work collaboration, invoicing, and global payments for freelancers.

This project has been a rich learning experience for me, as I've been deeply immersed in its development and have engaged with numerous customers along the way.

As the product designer behind Frelapay, I've had the privilege of bringing this idea to life. Frelapay acts as an employer of record, facilitating seamless agreements, work collaboration, invoicing, and global payments for freelancers.

This project has been a rich learning experience for me, as I've been deeply immersed in its development and have engaged with numerous customers along the way.

the end.

the end.

Get in touch

Let’s work on something amazing together

isaiahadeleke01@gmail.com

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Get in touch

Let’s work on something amazing together

isaiahadeleke01@gmail.com

Send email

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Get in touch

Let’s work on something amazing together

isaiahadeleke01@gmail.com

Send email

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In the socials

Get in touch

Let’s work on something amazing together

isaiahadeleke01@gmail.com

Send email

Copy email

In the socials

Get in touch

Let’s work on something amazing together

isaiahadeleke01@gmail.com

Send email

Copy email

In the socials

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